Discussion topic: Sim card
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Message posted on 18 Jul 2025 07:53 PM
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Sim card
I want to turn off parent control on one of the SIM cards. I have called David I don't have a credit card to do it on the app
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Message posted on 18 Jul 2025 08:01 PM
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Re: Sim card
Not sure who David is?
Only a credit card will suffice (not a debit card). You can borrow a credit card if you haven't got one yourself, it doesn't have to be yours. The only other way is if you have signed a credit agreement with Sky, then they will already know you are 18 or over so if you call them on 150 they can deactivate this for you.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Message posted on 18 Jul 2025 08:02 PM
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Re: Sim card
Do you have a mobile on your account because if so you can call Sky on 150 as they will do this for you as only someone over 18 can sign a credit agreement for a mobile device via Sky. If you are a sim only customer you will have to use a credit card from someone else to do this.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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