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Discussion topic: Sim activation
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This message was authored by: Maxxxin6263
Message posted on 19 Jun 2024 06:39 PM
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Sim activation
I've ordered sim 100mb (free) and device.
I've tried activating my sim but it doesn't work... I got code and everything but in my sky app when I press "active your sim" it takes me to the page when I can buy packs... any ideas why is this happening?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 19 Jun 2024 07:15 PM
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Re: Sim activation
Have you linked your mobile account to your Sky ID as per this:
https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account
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