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Discussion topic: Sim activation

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This message was authored by: Maxxxin6263

Sim activation

I've ordered sim 100mb (free) and device.

I've tried activating my sim but it doesn't work... I got code and everything but in my sky app when I press "active your sim" it takes me to the page when I can buy packs... any ideas why is this happening? 

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This message was authored by: caesarome

Re: Sim activation

Posted by a Superuser, not a Sky employee. Find out more

Have you linked your mobile account to your Sky ID as per this:

 

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

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