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Discussion topic: Sim activation help needed

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Avatar for RHanratty
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This message was authored by: RHanratty

Message posted on ‎26 Jun 2026 10:46 PM

Sim activation help needed

I'm trying to activate my sim but its saying the following when I go to sky.com/activation as instructed.

 

"

This page is restricted

Sorry, you cannot view this page because you are not the account holder. Please contact the account holder to activate this SIM."

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎27 Jun 2026 05:30 AM

Re: Sim activation help needed

Posted by a Superuser, not a Sky employee. Find out more

@RHanratty 

Are you the account holder and if you are then are you signed in with the correct details ?

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