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Discussion topic: Sim Card

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Avatar for SLouise12
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This message was authored by: SLouise12

Message posted on ‎08 Aug 2026 03:30 PM

Sim Card

Hello, I ordered my son a phone a few months ago that came with an E Sim. I couldn't set it up as I didn't have the code that was meant to be sent to me. I now can't get hold of a human to order a replacement. Can anyone help? Thanks 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎08 Aug 2026 04:03 PM

Re: Sim Card

Posted by a Superuser, not a Sky employee. Find out more

@SLouise12 

As you didn't activate the eSIM within 30 days you will have been cancelled so you can order yourself another one or a dim

card here:

 

https://www.sky.com/shop/mobile/plans

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