Discussion topic: Sim Activation - sim not showing on account

This message was authored by: CJF17 · ‎03 Dec 2023

Hi,

I have a SIM card to activate but when I go through the steps I cannot see the mobile to activate. I think maybe I am outside of the 31 days quoted in the sim pack.

Do I have to re-sign up for this sim? It was part of my iPad order so I don't want to pay twice.

Thanks

This message was authored by: caesarome · ‎03 Dec 2023

If you haven't activated the sim within 30 days then it will have been cancelled so you would need to order a new one by selecting a data package from here:

https://www.sky.com/shop/mobile/plans

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Discussion topic: Sim Activation - sim not showing on account

Sim Activation - sim not showing on account

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