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Discussion topic: Sim 1 not provisioned

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Avatar for colinsmith147
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This message was authored by: colinsmith147

Message posted on ‎18 Dec 2025 02:29 AM

Sim 1 not provisioned

My sim has stopped working
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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎18 Dec 2025 07:20 AM

Re: Sim 1 not provisioned

Posted by a Superuser, not a Sky employee. Find out more

Hi @colinsmith147  if nothing is showing here then you will either need to call sky or use the social media links at the bottom of this page to contact sky and ask for a replacement sim. 

https://www.sky.com/help/articles/service-status-sky-mobile

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