0

Discussion topic: Signal

Reply
This message was authored by: kazzywoo

Signal

Is anyone else having trouble with sky mobile signal today i cant call anyone and they cant call me
Reply

All Replies

This message was authored by: caesarome

Re: Signal

Posted by a Superuser, not a Sky employee. Find out more

@kazzywoo 

Do any mast issues show here for you:


https://www.sky.com/help/servicestatus/mobile

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for kazzywoo
Level 1 icon
Topic Author
This message was authored by: kazzywoo

Re: Signal

No doesn't show anything as yet
This message was authored by: caesarome

Re: Signal

Posted by a Superuser, not a Sky employee. Find out more

Does your phone show as being connected at the top of the screen and does it show any signal ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Filomeno

Re: Signal

I can't access my internet with this connection out of the house? I have full of data and from and my piggy bank but I can't really access outside the house. Please can you help me with this issue? Much appreciate your support 

Regards 

Filomeno Maia 

This message was authored by: caesarome

Re: Signal

Posted by a Superuser, not a Sky employee. Find out more

@Filomeno 

When you are out of your house have you turned mobile data on ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: TKasaira

Re: Signal

I'mhvaing the same issue. Can't receive texts or calls . I'm having to do wifi calling. Sim card has no bars whatsoever. I thought it was just me xx have turned the phone on and off and taken the Sim card out many times.
This message was authored by: Smudga

Re: Signal

Hi. Same issue. 0 bars.  With plenty of data available.    Moving about so not got WiFi all the time so this is a big issue for me.  Can someone from sky look into this asap.  

This message was authored by: Daniel0210

Re: Signal

Posted by a Superuser, not a Sky employee. Find out more

@Smudga wrote:

Can someone from sky look into this asap.  


@Smudga 

Not as a result of your post no. You haven’t actually contacted Sky Customer Services by posting on here. This is primarily a customer ▶️ customer discussion forum where we try to assist other customers.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Dineley+A

Re: Signal

if your in the south derbyshire area there has been a mast down for upgrade, it was supposed to be back up and running by 8pm on  the 8th july, there was some signal on the 8th but it apperares to be down yet again 

This message was authored by: Welshbearded4ey

Re: Signal

Please call if you can 150 and ask to speak to a sky agent explain your issues ect and state everything they will then check your area and Device and if its still faulty will give u money off your bill or wave that month off just state you can't use anything and your paying for services you can't use ive had the same issues and they helped me
Reply