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Discussion topic: Service problems
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This message was authored by: Suze16
Message posted on 05 Jul 2026 09:32 AM
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Service problems
For the past week we (family) have had network problems both for using calls & iMessages and also the internet when out of the home. So wifi is ok but not calls when at home?
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 05 Jul 2026 09:37 AM
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Re: Service problems
Does any relevant information show on this link?
https://www.sky.com/help/articles/service-status-sky-mobile
It may disclose a nearby mast issue. In case you aren't aware Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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