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Discussion topic: Service problems

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This message was authored by: Suze16

Service problems

For the past week we (family) have had network problems both for using calls & iMessages and also the internet when out of the home. So wifi is ok but not calls when at home?

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This message was authored by: Daniel0210

Re: Service problems

Posted by a Superuser, not a Sky employee. Find out more

@Suze16 

Does any relevant information show on this link?

https://www.sky.com/help/articles/service-status-sky-mobile 

 

It may disclose a nearby mast issue. In case you aren't aware Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.


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