Sending moblie back

[Lyndseyowens57]

I want to return my tablet back to sky but cant find return address i want through royal mail to pick it up and for them to print label out does any one actually know the moblie return address 

[GD1]

@Lyndseyowens57  Is this a swap return or retuning a new unwanted device?

If the latter you will need to call Sky before you return the phone as they will need to start the returns process.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

[63johnw · Accepted solution]

Hi @Lyndseyowens57  to arrange a return you need to phone sky first, this call is needed to start the process. If you are outside the 31 day cooling off period then you will face early termination charges. Call free on 150 from a sky sim. 

[Lyndseyowens57]

Thanks everyone for ur help i have now sorted it thank you all so much everyone was very helpful