Second Contract

[Leonna88]

Can I have two phone contracts on my account? My partner wants a new phone and it would work out easier to get them all on the same account so wanted to know if you can?

Also, how many devices can you have on your account? There's currently my phone that I'm using now which is due an upgrade in 3/4 months but then there's also my previous phone still on there which I finished paying for 2 years ago.

[caesarome]

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@Leonna88 wrote:

Can I have two phone contracts on my account? My partner wants a new phone and it would work out easier to get them all on the same account so wanted to know if you can?

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You can yes but again you will need to pass the credit checks that will be carried out.

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@Leonna88 wrote:

Also, how many devices can you have on your account? There's currently my phone that I'm using now which is due an upgrade in 3/4 months but then there's also my previous phone still on there which I finished paying for 2 years ago.

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You can have at most 5 devices and 7 sims.

[Leonna88]

Thank you.

If for some reason I didn't pass the credit check, which I don't think I would as I've had no problems previously would it effect my contract when I upgrade? As for the devices is there a way to take off the one that's been paid for or do they just stay on my account? I just don't want to get to the point where I reach the limit and not able to upgrade or add other devices to my account if that makes sense.

[caesarome · Accepted solution]

If you don't pass a credit check then nobody can say for sure what will happen when the times comes to upgrade.

Only devices returned to Sky are removed from your account and this doesn't happen until 150 days have past but if they have been paid off then they are not counted as an active device so don't count as any devices on your account.

[Leonna88]

Thank you. That's what I was wanting to know if they'd count as active or not so thank you 🙂