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Discussion topic: Scam text abroad

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This message was authored by: phas

Scam text abroad

whilst we are on holiday my son has clicked on a message in his fifa app. It's then replied to 18 other numbers in Egypt and Ukraine - this is clearly a scam and has resulted in 170 text and n less than 10mins and charge of £175. 
Where do I stand on getting this refunded ?

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This message was authored by: caesarome

Re: Scam text abroad

Posted by a Superuser, not a Sky employee. Find out more

@phas wrote:

Where do I stand on getting this refunded ?


All you can do is to speak to Sky to see what they say but they are within their rights not to refund or to do a partial one.

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