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Discussion topic: SIM not associated with Apple device

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This message was authored by: Poppy23

Message posted on ‎14 Aug 2024 08:27 PM

SIM not associated with Apple device

I have recently switched to sky and also transferred my number. I was under the impression the transfer was successful however am trying to use FaceTime and iMessage but it seems my number hasn't linked and a message saying "you must have a SIM associated with an apple device to be used for iMessage and FaceTime". I am receiving texts but not iMessages or FaceTime calls. 

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This message was authored by: caesarome

Message posted on ‎14 Aug 2024 08:30 PM

Re: SIM not associated with Apple device

Posted by a Superuser, not a Sky employee. Find out more

There are a few things to try here:

 

https://discussions.apple.com/thread/255144885?sortBy=rank

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This message was authored by: Poppy23

Message posted on ‎14 Aug 2024 08:31 PM

Re: SIM not associated with Apple device

I tried this also and it has not worked 

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