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Discussion topic: SIM card

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Avatar for Kenthom
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This message was authored by: Kenthom

Message posted on ‎21 Jun 2026 08:18 AM

SIM card

I have a SIM card with sky mobile and I wanted to change my plan for a better price.Sky sent me a new SIM that I don't want.i have not activated the new SIM.Do I have to send it back?
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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎21 Jun 2026 08:21 AM

Re: SIM card

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kenthom  no you don't, just don't activate it. Any offers for your current sim will be in your account, any other offers (as you have found) will come with a new sim and new number. 

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎21 Jun 2026 08:23 AM

Re: SIM card

Posted by a Superuser, not a Sky employee. Find out more

No.

 

I suspect you ordered an additional data plan - which requires a new SIM and would have a new phone number.

 

Simply change your data plan from the available options for your current SIM.  However, you won't get the same deal as ordering an additonal plan...

I am just another Sky customer and my views are my own even if you don't like the answers
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