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Discussion topic: SIM card

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This message was authored by: kirstybacon

Message posted on ‎21 Mar 2025 03:54 PM

SIM card

Does the SIM get deactivated if you don't use it straight away?
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This message was authored by: Daniel0210

Message posted on ‎21 Mar 2025 04:01 PM - last edited: ‎21 Mar 2025 04:05 PM

Re: SIM card

Posted by a Superuser, not a Sky employee. Find out more

@kirstybacon 

If you haven't activated it it will drop off after about 31 days.

 

Your duplicate thread has been removed 


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This message was authored by: kirstybacon

Message posted on ‎21 Mar 2025 04:06 PM

Re: SIM card

Ok thanks. I now need to actually activate this and no way of getting through to sky!
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This message was authored by: Daniel0210

Message posted on ‎21 Mar 2025 04:08 PM

Re: SIM card

Posted by a Superuser, not a Sky employee. Find out more

@kirstybacon 

So presumably less than 31 days so see this link…

https://www.sky.com/help/articles/sky-mobile-activate-your-sim 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: kirstybacon

Message posted on ‎21 Mar 2025 04:15 PM

Re: SIM card

Thanks for your help. No, it's after 31 days
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This message was authored by: Daniel0210

Message posted on ‎21 Mar 2025 04:18 PM

Re: SIM card

Posted by a Superuser, not a Sky employee. Find out more

@kirstybacon 

Then you'll need to order a new one.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: caesarome

Message posted on ‎21 Mar 2025 04:19 PM

Re: SIM card

Posted by a Superuser, not a Sky employee. Find out more

If it has been more than 31 days then it will be cancelled so you will not be charged fot it so if you want a sim then you will need to another one so you will need to select a plan for it from here:

 

https://www.sky.com/shop/mobile/plans

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