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Discussion topic: SIM card not registering

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This message was authored by AbbieMarron This message was authored by: AbbieMarron

SIM card not registering

Hi.

 

i have recently been sent a replacement sim for my iPad in which has been activated and i can see that on my sky account. However, my iPad doesn't seem to have registered that there is a SIM card in it.. it's not showing what signal or data I have, but when I go into the network settings it shows sky SIM card as a mobile plan, so it must recognise that it's in there but isn't giving me any signal or data. I can't make or receive calls or send texts etc. 

 

Any advice is greatly appreciated 🙂

 

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This message was authored by caesarome This message was authored by: caesarome

Re: SIM card not registering

Posted by a Superuser, not a Sky employee. Find out more

@AbbieMarron 

Try creating the network settings yourself:

 

Settings > Network & Internet > Mobile network Sky > (stroll down) Access point names

Click + (Edit acess point - details as follows)

Name: mobile.sky
APN: mobile.sky
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: Not set
MMS port: Not set
MCC: 234
MNC: 57
Authenication type: Not set
APN type: default
APN protocol: IPv4
APN roamimg protocol: IPv4
APN enable/disable (appears grey) -will switch to enabled)
Bearer: Unspecified
MVNO type: GID
MVNO value: 0C

To save press : (top right hand corner and press save)

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