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Discussion topic: SIM card locked. Won’t accept passcode. 1 attempt left

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This message was authored by Davie174 This message was authored by: Davie174

SIM card locked. Won’t accept passcode. 1 attempt left

On holiday in Portugal.  Problems with Wi-Fi. Turned phone off then back on to see if that would help.  SIM card locked.  Entered my passcode twice but not accepted.  Only 1 attempt left.  Virtual assistant useless, can't call sky as phone is locked!  

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This message was authored by 63johnw This message was authored by: 63johnw

Re: SIM card locked. Won’t accept passcode. 1 attempt left

Posted by a Superuser, not a Sky employee. Find out more

Hi @Davie174  if you don't remember your pin then there is nothing anyone here can do. If you input it correctly three times it will lock the sim and you will need the PUK from sky, the standard PUK from sky is eight zeros. 





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