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Discussion topic: Roaming

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Denero
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This message was authored by Denero This message was authored by: Denero

Roaming

‎23 Jun 2024 08:30 AM

I can’t get roaming whilst on holiday in Greece 

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Mark39
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Superuser
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Re: Roaming

‎23 Jun 2024 09:44 AM

Posted by a Superuser, not a Sky employee. Find out more

Can you clarify what you mean by 'can't get roaming'?

 

See Sky's help here: https://www.sky.com/help/articles/sky-mobile-roaming-destinations-and-charges

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caesarome
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Re: Roaming

‎23 Jun 2024 09:55 AM

Posted by a Superuser, not a Sky employee. Find out more

@Denero 

Do you have a spend cap set ?

 

Is your phone set to abroad:

 

Apple:
Settings > Mobile Data > SIM Applications > Make sure this is set to Abroad.


Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Abroad.

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