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Discussion topic: Roaming passport plus not working
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This message was authored by: Eddie1982
Message posted on 11 Sep 2025 03:17 PM
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Roaming passport plus not working
We paid for roaming passport plus for two mobiles to make calls whilst we're in the USA. W
e received texts to say it was activated but it's not working. We've done all the help topics, clicked on links, reset our phones etc but nothing. Feel like we've been conned.
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 11 Sep 2025 03:19 PM
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Re: Roaming passport plus not working
Try the troubleshooting in this link @Eddie1982
https://www.sky.com/help/articles/sky-mobile-roaming-problems
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: Eddie1982
Message posted on 11 Sep 2025 03:43 PM
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Re: Roaming passport plus not working
Thanks Daniel, I tried that but still no success.
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