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Discussion topic: Roaming in USA - No Network Connection

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This message was authored by JMUR This message was authored by: JMUR

Roaming in USA - No Network Connection

I an in the USA and my Sky Mobile will not connect to a Network Carrier in the USA.

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This message was authored by caesarome This message was authored by: caesarome

Re: Roaming in USA - No Network Connection

Posted by a Superuser, not a Sky employee. Find out more

Although you don't have to do you have a spend cap set because if you do it needs to be high enough to cover your stay.

 

That apart have you tried searching for other networks to see if your device will connect and then work ?

 

Also make sure this setting is set to Abroad:

 

Apple:
Settings > Mobile Service > SIM Applications > Make sure this is set to Abroad..


Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Abroad.

 

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JMUR
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This message was authored by JMUR This message was authored by: JMUR

Re: Roaming in USA - No Network Connection

Using an Apple iPhone 15

Hi,

Thank you for your response.

Current settings are:

Settings > Mobile Service>eSIMs>Primary>Network Selection> Automatic

 

This message was authored by caesarome This message was authored by: caesarome

Re: Roaming in USA - No Network Connection

Posted by a Superuser, not a Sky employee. Find out more

Try changing that network setting from automatic to abroad.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
JMUR
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This message was authored by JMUR This message was authored by: JMUR

Re: Roaming in USA - No Network Connection

Hi,

Cannot change from Automatic to Abroad.

Only option is from Automatic to four different Cellular Networks in USA.  Tried changing to all of them and none worked.  

 

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