22 Dec 2024 04:02 PM
I an in the USA and my Sky Mobile will not connect to a Network Carrier in the USA.
22 Dec 2024 04:09 PM
Posted by a Superuser, not a Sky employee. Find out moreAlthough you don't have to do you have a spend cap set because if you do it needs to be high enough to cover your stay.
That apart have you tried searching for other networks to see if your device will connect and then work ?
Also make sure this setting is set to Abroad:
Apple:
Settings > Mobile Service > SIM Applications > Make sure this is set to Abroad..
Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Abroad.
22 Dec 2024 04:35 PM
Using an Apple iPhone 15
Hi,
Thank you for your response.
Current settings are:
Settings > Mobile Service>eSIMs>Primary>Network Selection> Automatic
22 Dec 2024 04:39 PM
Posted by a Superuser, not a Sky employee. Find out moreTry changing that network setting from automatic to abroad.
22 Dec 2024 05:29 PM
Hi,
Cannot change from Automatic to Abroad.
Only option is from Automatic to four different Cellular Networks in USA. Tried changing to all of them and none worked.
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