Roaming data ran out

[Danni0106]

I've purchased unlimited data while abroad, but now received a message that my roaming data has ran out and I will need to pay extra. Is there anyway I can use my unlimited data

[caesarome]

@Danni0106 

When abroad data is restricted to 25GB per billing period otherwise you are charged for what you use which will work out being quite expensive. Your data will reset on your billing date so in the meantime if you can trying turning data off and using wifi.

[Daniel0210]

@Danni0106 

See this link about the fair usage policy?
https://www.sky.com/help/articles/sky-mobile-fair-usage-policy. 

Roaming using Roaming Passport Plus is now limited to 25GB per billing period.

From Skys own website...

When you roam using our Roaming Passport Plus, we consider that up to 25GB per billing period is a reasonable amount of data to use. If you exceed this amount, we'll assume that you're no longer using data in the way expected of a reasonable customer for periodic travel.

We may suspend your service, restrict your usage, or charge you for the data that you use in excess of these amounts (currently £2.50 per GB), and we'll let you know by SMS or email before we do so.

Also bear in mind if your data usage is set too low or set to zero it will block you from using your phone abroad. You need to have at least £2 for every day you are there (recently offered free for Sky Diamond customers).

[PandJ2020]

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@Danni0106 wrote:

I've purchased unlimited data while abroad

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As above, there is no 'unlimited' data option for roaming.

There's also a fair usage limit when at home...