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Discussion topic: Roaming cost

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This message was authored by: Nags23

Roaming cost

I'm in France and we have our internet in our caravan. I expect to pay roaming charges daily. We have loads of data which we roll onto the sim as required. We contect out phones to the unit. I have checked our current bill and the caravan current bill is over £160 which I do not understand. I've never had this in previous years of travelling in France. Any help appreciated. 

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This message was authored by: caesarome

Re: Roaming cost

Posted by a Superuser, not a Sky employee. Find out more

@Nags23 

From sometime last year I believe data usage is restricted to 25GB per billing period before you pay per GB for what you use so this might be why you bill is that high.

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This message was authored by: PandJ2020

Re: Roaming cost

Posted by a Superuser, not a Sky employee. Find out more

There's a fair usage limit of 25GB.  However, you should have be warned approaching this limit via text.,

 

However, I suspect such texts where sent to the 'unit' (MiFi box?) but you cannot see them and where subsequently charged...

 

Piggybank data is not exempt from this limit.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210

Re: Roaming cost

Posted by a Superuser, not a Sky employee. Find out more

@Nags23 

Remember that calls to local numbers are charged extra at international rates and there is a limit on data use of 25GB per billing period, after which Sky can charge you an extra £2.50 per GB or even suspend your useage duel to overuse.

https://www.sky.com/help/articles/sky-mobile-fair-usage-policy


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