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Discussion topic: Roam like home

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This message was authored by: Irma6500

Roam like home

Going to Switzerland. 

Are calls to and from Switzeland treated like roam like home? i.e. Included in the unlimited calls and texts?

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This message was authored by: GD1

Re: Roam like home

Posted by a Superuser, not a Sky employee. Find out more

@Irma6500  Please see this https://www.sky.com/help/articles/sky-mobile-roaming-destinations-and-charges

 

Roaming Passport Plus

Access your UK data, calls and texts plan in 120 popular holiday destinations for £2 for 24 hours with our Roaming Passport Plus pass, or at no extra cost with Free Global Roaming if you're a Diamond VIP customer.

For calls and texts to destinations outside the UK, including local numbers of the destination you're travelling in, extra charges apply. See Data, calls and texts charges below for more details.

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This message was authored by: 63johnw

Re: Roam like home

Posted by a Superuser, not a Sky employee. Find out more

Hi @Irma6500  are you an ROI sky customer ?

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This message was authored by: Daniel0210

Re: Roam like home

Posted by a Superuser, not a Sky employee. Find out more

@Irma6500 

For that destination it should cost you £2 for each 24 hours use of your home allowance ~ but if you are a Diamond VIP member the daily roaming is free in Roaming Passport Plus destinations.

 

You need to ensure roaming and mobile data are turned on in your phone settings and it will kick in when you send a text, make a call or use a small amount of data. Set any spend cap to cover the total number of days you are there. Remember there is now a limit on data use of 25GB per billing period, after which Sky can charge you an extra £2.50 per GB or even suspend your useage due to overuse.

 


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This message was authored by: TimmyBGood

Re: Roam like home

Posted by a Superuser, not a Sky employee. Find out more

@Irma6500 

 

'Roam Like Home' is a BT/EE marketing slogan, and they have different T&C's.

 

Be aware of the Sky Mobile limit on data consumption mentioned above: that's very much not 'like home' if you have an 'Unlimited' bundle there 

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This message was authored by: Irma6500

Re: Roam like home

No. I am based in UK.

This message was authored by: PandJ2020

Re: Roam like home

Posted by a Superuser, not a Sky employee. Find out more

@Irma6500 wrote:

No. I am based in UK.


Then see post #2 for costs and limits.

I am just another Sky customer and my views are my own even if you don't like the answers
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