Discussion topic: Returns packaging

This message was authored by: AmiMc · ‎22 Aug 2025

I have misplaced the box to return a phone

This message was authored by: Daniel0210 · ‎22 Aug 2025

Was this as part of a swap process, or returning an unwanted device within the cooling off period?

You will need to contact Sky and request more is sent out.

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This message was authored by: caesarome · ‎22 Aug 2025

@AmiMc

If you have your own packaging you could use that and if you have a printer you could ask Sky to email you the return label to print and use.

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This message was authored by: AmiMc · ‎22 Aug 2025

Thanks its to return an old device in place of a new one. I have the label just not the box they provided to send it back. I will maybe use my own

This message was authored by: AmiMc · ‎22 Aug 2025

Thanks. I still have the label just not the box. I will use my own.

Discussion topic: Returns packaging

Returns packaging

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