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Discussion topic: Returns a mobile

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This message was authored by: lisa20043

Message posted on ‎23 May 2025 10:35 PM

Returns a mobile

I've recently had a new contract mobile, delivered today. How do I go about returning as it's just not for me? Also once returned would I be able to take out a contract for another device?
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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎23 May 2025 10:53 PM

Re: Returns a mobile

Posted by a Superuser, not a Sky employee. Find out more

You have to call Sky to arrange a return.

 

You Don't have to wait to order another but will be subject to a credit check again.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: lisa20043

Message posted on ‎24 May 2025 12:01 AM

Re: Returns a mobile

Thank you for the reply. I will contact them directly.
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This message was authored by: Daniel0210

Message posted on ‎24 May 2025 04:43 AM

Re: Returns a mobile

Posted by a Superuser, not a Sky employee. Find out more

@lisa20043 
Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund

Keep any subsequent proof of posting safe and indefinitely. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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