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Discussion topic: Returning old phone

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This message was authored by: SJ31

Returning old phone

I've returned my old phone and I am using my new one however I keep getting emails saying they haven't recieved my old phone. Tracking shows it was delivered on 29/10

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This message was authored by: Daniel0210

Re: Returning old phone

Posted by a Superuser, not a Sky employee. Find out more

@SJ31 

It will take a while for the device to be processed, checked for damage and value ascertained so keep your proof of posting safe and indefinitely. 

If you continue to receive emails about non return you will need to call Sky (the Messaging Team on here can't help with mobile returns). 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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