Returning iPhone 17

[Daniell4]

Can I just print my own return label from Royal Mail returns and choose sky? Then take it to the local post office and scan the qr sent? Having difficulty getting through to sky, thanks

[Daniel0210 · Accepted solution]

@Daniell4 
As it's still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Easiest way is by dialling 150 for free from a Sky mobile or from a Sky landline. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund

Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.