0

Discussion topic: Returning device

Reply
This message was authored by: Oscardog2021

Returning device

Hi,

Wanting to return a device that unfortunately I don't like it's not for me 

Reply

All Replies

This message was authored by: caesarome

Re: Returning device

Posted by a Superuser, not a Sky employee. Find out more

If you have had it for 30 days or less then you can do this by calling Sky, if you have had it for longer then you might not be able to cancel the contract and return the device.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Say No when asked if you want a text or to go online then stay on the line

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Daniel0210

Re: Returning device

Posted by a Superuser, not a Sky employee. Find out more

@Oscardog2021 
Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply