Discussion topic: Returned phone

This message was authored by: Anonymous · ‎16 Dec 2023

Hi, I returned a phone that I ordered on the 5th November as when I tried to activate the SIM I couldnt do it. So I spoke to a lady who said my account hadn't been logged in correctly when I ordered it and that I would never be able to see the bill or add the data to my other 3 phone contracts. She advised to return the phone which I did and it's been received by sky and I ordered another phone through the lady. She said i would be charged first payment but she would put it on reverse but I still haven't received the money back.

This message was authored by: caesarome · ‎16 Dec 2023

@Anonymous

As you did before you will need to call Sky about this as only tey can issue the refund for the phone.

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Discussion topic: Returned phone

Returned phone

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