22 May 2023 09:09 PM
Hello I've just received my iPhone today but have changed my mind. So I will need a return lable please and to cancel the contract
22 May 2023 09:10 PM
Posted by a Superuser, not a Sky employee. Find out more@elisa+citriniti
As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. This link provides some information that will help https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.
22 May 2023 09:55 PM
Hi I'm not a sky customer this is my 1st contract with sky, I'm still with my old provider. I was going to set up with Sky mobile but I've changed my mind, the phone only arrived today so I'm within my 31 days as it's only been 1 day. How else can I get this return lable as like I said I'm not with sky mobile
22 May 2023 09:57 PM
Posted by a Superuser, not a Sky employee. Find out moreYou will need to call Sky as stated by @Daniel0210 :
Under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
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