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Discussion topic: Return the mobile

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Avatar for Kush1
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This message was authored by: Kush1

Message posted on ‎24 Nov 2025 08:36 PM

Return the mobile

I had ordered samsung s25 fe but now i want to return it 

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎24 Nov 2025 08:40 PM

Re: Return the mobile

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kush1  if you have had the phone less than 31 days then call sky on 150 to arrange the return. More than 31 days and you can't send it back. 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎24 Nov 2025 08:47 PM

Re: Return the mobile

Posted by a Superuser, not a Sky employee. Find out more

@Kush1 
Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund

Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.


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