Discussion topic: Return packaging
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Message posted on 07 Jun 2026 09:44 AM
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Return packaging
How do I get a return package. I need to return an iPad that I no longer need
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Message posted on 07 Jun 2026 09:50 AM
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Re: Return packaging
Presumably a new purchase?
If so and you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through their returns process. Easiest way is by dialling 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 07 Jun 2026 09:57 AM
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Re: Return packaging
@Louise349 wrote:
I need to return an iPad that I no longer need
How long have you had this iPad because if it is more than 31 days then the chances are Sky will not let you cancel and return it.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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