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Discussion topic: Return new device
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This message was authored by: Rumenachowdhury
Message posted on 17 Oct 2025 09:59 PM
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Return new device
I would like to return my new device Samsung A56
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 17 Oct 2025 10:14 PM
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Re: Return new device
You can do this if you have had it for 31 days or less by calling Sky so they can arrange the return of the device. When you do return it make sure you get and keep the proof of posting receipt.
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If you need help please provide as much information as you can
This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Oct 2025 06:08 AM
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Re: Return new device
Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
Also be aware if you order an alternative device you will undergo further credit checks.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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