Return my phone

[Jaydev1]

I want to return my phone.i dont want.is it possible to transfer contract to someone.so i do it

[PandJ2020]

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@Jaydev1 wrote:
I want to return my phone.

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How long have you had it?

is it possible to transfer contract to someone.

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No.

[caesarome]

@Jaydev1 

Why do you want to return your phone, have you changed your mind and if so have you had it for 30 days or less ?

[Jaydev1]

I want to return my phone.so please send me return packaging .thanks

[PandJ2020]

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@Jaydev1 wrote:

I want to return my phone.so please send me return packaging .thanks

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You are not talking to Sky here.

You need to answer the questions first if you want advice!  (You can't just return items - only under certain conditions)

[caesarome]

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@caesarome wrote:

have you changed your mind and if so have you had it for 30 days or less ?

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[Daniel0210]

@Jaydev1 
As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.