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Discussion topic: Return from holiday

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Avatar for Danarnold86
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This message was authored by: Danarnold86

Message posted on ‎07 Aug 2026 02:38 PM

Return from holiday

Hello I have just returned from holiday I have had my phone in airplane mode using WiFi for the the 2 weeks I have returned to the UK today and can't seem to re join Sky as a mobile network I have Google's and trouble **bleep** the issue and it has not resolved it
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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎07 Aug 2026 02:53 PM

Re: Return from holiday

Posted by a Superuser, not a Sky employee. Find out more

It's usually the SIM application setting not set to home (or automatic).

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎07 Aug 2026 02:57 PM

Re: Return from holiday

Posted by a Superuser, not a Sky employee. Find out more

@Danarnold86 

As you've very recently returned from abroad try this...


Apple:

Settings > Mobile Data > SIM Applications > Make sure this is set to Home.

 

Android:

Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
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Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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