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Discussion topic: Return an old phone

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Avatar for Lisa849
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This message was authored by: Lisa849

Message posted on ‎10 Sep 2025 07:56 AM

Return an old phone

Hi I've phoned up 4 times now and still haven't received the pre paid label to return my old phone please can you email it to me so I can print it out thank you as I don't want to get charged on my account for it .

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎10 Sep 2025 08:07 AM

Re: Return an old phone

Posted by a Superuser, not a Sky employee. Find out more

@Lisa849 
We can't send anything I'm afraid. You aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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