Require a replacement sim card

[Mikes0488]

Mobile not receiving incomming calls/texts/msgs .  Cannot access Google Play Store/Whatsapp/sms megs. Have been advised that the Sky sim card is not working.

How do I obtain a replacement sim card with the same mobile number??

[caesarome]

If you can't order it via your account here:

https://www.sky.com/productsettings/mobile/sim/x/replacement-sim

Tnen you will need to contact Sky on 150 if you can or contact them via social media as there are links to their sites at the bottom of this page,

[jonboybaz]

My SIM card is showing a different number on message sent. Number shown is not correct! 

[caesarome]

@jonboybaz 

Havd you recently transfered your number to Sky from a different network because if you have then you might need to update it via your phone itself.

[Stevie45]

I have a iphone 12 with a sim card that took me almost 2 months to get from sky rediculess for a vip. I attempted to place the sim in my sky supplied Samsung s22 ultra to no avail message no net work connection I have tried everything after speaking to someone from sky so I asked for a Esim and instead I was told they were going to to post out a normal sim. Last time there was notification of this on my sky app but nothing this time. Why is it so difficult to just get a Esim to so now I have no phone yet again as my iPhone screen has stopped working not allowing me to enter my code.