Request to Cancel Return and Confirm Delivery

[Salah2]

Hello Sky Team,

I contacted the courier company DPD and requested that my delivery be rescheduled for tomorrow. They confirmed this change to me by email.

However, I can now see that the tracking status is showing “Returned to Sky”, which is confusing and concerning.

Could you please check this for me and confirm whether my order will still be delivered tomorrow as agreed with DPD? I would really appreciate your urgent confirmation and assistance.

Thank you for your support.

Kind regards,

Saif Salah Uddin

[Daniel0210]

@Salah2 

We aren't the Sky Team and you haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

You will need to contact Sky in the morning to check the situation with your order. 

(Your duplicate thread has been removed).