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Discussion topic: Request a new tablet

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This message was authored by Mag_82 This message was authored by: Mag_82

Request a new tablet

I received a new tablet bur will be returning g as screen is too small can someone call me to look at bigger options thanks Margaret
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Request a new tablet

Posted by a Superuser, not a Sky employee. Find out more

@Mag_82 

No one will call you. You aren’t contacting Sky by posting on here. We are mainly customers trying to help other customers.


As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by daveNOS This message was authored by: daveNOS

Re: Request a new tablet

Posted by a Superuser, not a Sky employee. Find out more

@Mag_82 If you want to discuss options you will have to call Sky, the forum is manned mainly by fellow customers and the few Sky staff here would not be able to assist with this matter.

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