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Discussion topic: Refund
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This message was authored by: Haslett123
Message posted on 13 Dec 2025 02:14 PM
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Refund
Why have I got a refund
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 13 Dec 2025 02:15 PM
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Re: Refund
@Haslett123 wrote:
Why have I got a refund
@Haslett123
You aren’t contacting Sky here. This is a customer ▶️ customer discussion forum where we try to help other customers.
We can't see your account or bills. Does the breakdown of the bills explain?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 13 Dec 2025 04:03 PM
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Re: Refund
If your current bill doesn't show a credit as it is this that will have been refunded, then have a look at your previous bill to see if you can see this credit.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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