Refund request

[linta]

Hi Team 

I ordered a i phone 16 pro Max and upfront payment 159 pound have been paid.Then I got the email my order has been cancelled. It will takes 14 days more. I didn't get the refund amount.

Thanks 

[Daniel0210]

@linta 

You wil need to call Sky to chase this up I'm afraid. 

[caesarome]

@linta 
If it has been more than 14 days then you will need to call Sky to chase this up with them.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

[linta]

I already called but they didn't give the response.

[caesarome]

Then you will have to call again because as customers here we can't refund this for you.