Discussion topic: Reduce data plan

This message was authored by: Andy+and+Gail · ‎02 Feb 2025

I want to reduce the plan on 2 Sims I have. Can this be done through My Sky or do you have to call them? Thanks in advance!

This message was authored by: Daniel0210 · ‎02 Feb 2025

@Andy+and+Gail

This link explains what to do. Note that by reducing the plan it won't start until your next billing period

https://www.sky.com/help/articles/change-your-mix

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: 63johnw · ‎02 Feb 2025

Hi @Andy+and+Gail you can do it via the my sky app if there is a lower plan available. Do it via the mobile tab, tap on the sim in question then tap on manage sim then manage settings and change data plan.

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This message was authored by: Andy+and+Gail · ‎02 Feb 2025

Thank you!

This message was authored by: Andy+and+Gail · ‎02 Feb 2025

Thank you! As usual, when I'm trying to reduce payment, there seems to be a "technical issue." I'll have to phone them.

Discussion topic: Reduce data plan

Reduce data plan

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