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Discussion topic: Recently moved, no sim/no service

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This message was authored by: Andrea7

Message posted on ‎16 Apr 2025 05:52 PM

Recently moved, no sim/no service

Extremely frustrated!!

Recently moved, and now I'm not receiving messages and can't make calls.

I get the message  no sim/no service on my home screen.

Trying to speak to a real person when you can't call anyone is impossible!

Any ideas out there? 🙏

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Superuser
This message was authored by: GD1

Message posted on ‎16 Apr 2025 05:56 PM

Re: Recently moved, no sim/no service

Posted by a Superuser, not a Sky employee. Find out more

@Andrea7  I'm not sure how moving home would affect your sim, however did you inform Sky you have moved?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Andrea7

Message posted on ‎16 Apr 2025 05:57 PM

Re: Recently moved, no sim/no service

I'm trying to inform them but can't ring them and Bot won't do it for me 🤣

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