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Discussion topic: Rearrange my delivery
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This message was authored by: KabinGhalan
Message posted on 04 Sep 2025 09:35 PM
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Rearrange my delivery
Hello, I'm Kabin I've ordered for my new phone and a charger accessory in billing address. However I got my delivery of my accessory but not the phone i was home that day and I got the delivery of the accessory only and I got the mail from DPD delivery that they were unable to deliver the item safe. However, I try to track my order it shows that the item is on it's the way to sky. Unfortunately, I can't rearrange my delivery from DPD website and neither rearrange to collect from any collection shops. So, I would like to rearrange my delivery in the collecting store or post office nearest to me from my billing address. I might not be at home at the time of delivery that why I would like to collect from my nearest post office. So, regarding this issue of mine please consider it as soon as possible. Thank you.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Sep 2025 09:38 PM
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Re: Rearrange my delivery
We are customers here so you are not talking to Sky so this is something you will need to contact them about.
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If you need help please provide as much information as you can
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