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Discussion topic: Rea
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This message was authored by: Mohsin9
Message posted on 28 Jan 2026 09:05 AM
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Rea
I have added eSIM on different device and reset that device
my physical sim isn't working anymore
can you help me to working again
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This message was authored by: 63johnw
Posted by a Superuser, not a Sky employee.
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Message posted on 28 Jan 2026 09:30 AM
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Re: Rea
Hi @Mohsin9 has the esim got the number that was on the physical sim ? If it has then that will cancel the physical sim and you can't get it working without ordering a replacement sim and if you then activate that one your esim will stop working. You can't have one number on two sims.
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I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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