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Discussion topic: @Re ordering

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Tharmapuththiran
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@Re ordering

‎27 Sep 2023 03:16 PM

have canceled the wrongly ordered phone. How to re-order it?
thank you 

Already  paying upfront payment 

 

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GD1
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Re: @Re ordering

‎27 Sep 2023 03:23 PM

Posted by a Superuser, not a Sky employee. Find out more

@Tharmapuththiran  Did you call Sky to cancel the device/order?  If so you could have placed a new order with them at the time.

 

You'll need to either call or use the website to place new order, as you also paid upfront omn the previous device you'll likely have to do the same for the new one.

 

The previous upfront payment will be refunded by Sky but won't be used against the new order.

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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Daniel0210
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Re: @Re ordering

‎27 Sep 2023 03:25 PM

Posted by a Superuser, not a Sky employee. Find out more

@Tharmapuththiran 

You'll be credit checked again as well.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Anishamoungang
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Re: @Re ordering

‎27 Sep 2023 03:34 PM

Okay thanks, which is mean that I have to reorder the iPhone.

 

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Tharmapuththiran
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Re: @Re ordering

‎27 Sep 2023 03:49 PM

I can't understand so Do you need to pay again? thak you 

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Anishamoungang
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Re: @Re ordering

‎27 Sep 2023 04:05 PM

No you don't need it

 

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Tharmapuththiran
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Re: @Re ordering

‎27 Sep 2023 05:31 PM

So how to reorder ..please explain thank you 

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Daniel0210
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Re: @Re ordering

‎27 Sep 2023 05:56 PM

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@Tharmapuththiran 

Just like last time, only for the correct phone. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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