04 Mar 2024 09:44 AM
I also need help activating sim as it's not accepting my linked account details
04 Mar 2024 09:57 AM
Posted by a Superuser, not a Sky employee. Find out more
@JessicaCox wrote:
as it's not accepting my linked account details
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can.
This isn't a live chat so replies are not instant.
06 Mar 2024 08:22 AM
Posted by a Sky employeeHi there! Thank you for escalating this. We have sent an invite to @Kully5.
08 Mar 2024 09:23 AM
Posted by a Sky employeeWe are still looking to help you @JessicaCox . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
No problem. Browse or search to find help, or start a new discussion on Community.
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