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Discussion topic: Re: Double billed for my device.

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This message was authored by: Joanne93

Re: Double billed for my device.

I am being billed for an iPhone 17 that I returned.aswell as a replacement iPhone 1/

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This message was authored by: caesarome

Re: Double billed for my device.

Posted by a Superuser, not a Sky employee. Find out more

@Joanne93 

Billing against the returned phone continues for 2-3 weeks until it has been inspected by the company that handles the returns for Sky so when  did you return it ?

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This message was authored by: 63johnw

Re: Double billed for my device.

Posted by a Superuser, not a Sky employee. Find out more

Hi @Joanne93  when did you return it ? As it's taking at least 2-3 weeks for returns to be processed. Until it is you will be billed. Any overpayment will be refunded. 

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