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Discussion topic: REALLY AND ITS OUR SIGNAL

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Avatar for Biffy
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This message was authored by: Biffy

Message posted on ‎04 Dec 2024 03:54 PM

REALLY AND ITS OUR SIGNAL

Why put us on call to so.eone who DOESNT U DERSTAND US, THEN WE GET PUT THROUGH THERE IS SCREAMING ON THERE END, COME ON SKY, REALLY ...
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎04 Dec 2024 04:00 PM

Re: REALLY AND ITS OUR SIGNAL

Posted by a Superuser, not a Sky employee. Find out more

@Biffy 
You aren’t directly contacting Sky by posting on here. We are mainly customers trying to help other customers.

 

Not defending what you've said you heard but some agents work from home so could it have been young children in the background. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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This message was authored by: caesarome

Message posted on ‎04 Dec 2024 04:00 PM

Re: REALLY AND ITS OUR SIGNAL

Posted by a Superuser, not a Sky employee. Find out more

You are not talking to other customers here and not Sky but what we can tell you is that your call is routed to the next available agent no matter where they are.

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