Discussion topic: Proof of usage
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Message posted on 06 Jul 2026 08:43 PM
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Proof of usage
Need proof of purchase and proof of usage
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Message posted on 06 Jul 2026 08:46 PM
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Re: Proof of usage
Has the device been lost / stolen?
As per Skys website ~
"The proof of usage is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to look for that, not proof of usage as in the bills."
So look for your credit agreement which will be in your message centre:
https://www.sky.com/mymessages
It may also be a good idea to register any loss/theft on the Immobilise website https://www.immobilise.com
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 17 Aug 2026 01:20 PM
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Re: Proof of usage
I need proof of usage of my device i lost my device my insurance assistant was asking proof of usage of device
Message posted on 17 Aug 2026 01:21 PM
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Re: Proof of usage
Have you seen the post above yours by @Daniel0210 as that is what Sky will supply.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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