Discussion topic: Proof of usage
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Message posted on 02 Dec 2025 06:28 PM
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Proof of usage
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Message posted on 02 Dec 2025 06:33 PM
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Re: Proof of usage
@Anup_patel_26
I’m afraid you aren’t communicating with Sky by posting here. We are customers on a customer ➡️ customer discussion forum where we try to help other Sky customers.
The proof of USAGE is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to look for that, not proof of usage as in the bills etc.
https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests
It may also be a good idea to register any loss/theft on the Immobilise website https://www.immobilise.com
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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